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Blog2021-04-13T14:39:32-05:00

Blog

Does Customer Service Still Matter?

How to Please Customers in the Digital Age In the Digital Age, when many people prefer to do business online, does customer service really matter anymore? We’re here to tell you that not only is customer service still important, but it may be the most important aspect of your business. We understand that some people want a seamless, human-free experience, which is why we offer instant online quotes and even allow customers to purchase their rain insurance coverage online. BUT [...]

By |December 9, 2019|Blog|

Why You Should Consider Snowfall Insurance for Your Indoor Events

You may think that an indoor event is exempt from any negative effects of the weather…and you would be wrong. Remember when snow and ice in Dallas canceled hundreds of flights, turned roads into ice rinks and prevented some ticket holders from making it to Super Bowl XLV in 2011? Due to the inherent danger of winter storms, indoor events are not immune to their effects. Just like rain, a significant snowfall can hamper an indoor event by hindering people’s [...]

By |October 25, 2019|Blog|

Keep Your Cool With Heat Index Insurance

Climate change is contributing to more extreme weather events, including extreme heat. While it may look like a pleasant day, extreme heat is extremely dangerous. According to the National Center for Environmental Health, extreme heat causes more than 600 deaths per year, more than hurricanes, flooding, lightning and tornadoes combined. To help protect organizers from reduced attendance due to stifling heat and humidity—or in worst-case scenarios, to allow them to cancel outdoor events rather than putting attendees and vendors at [...]

By |July 10, 2019|Blog|

Event Cancellation Insurance: Why Buying Early Is Important

One of the most important features of an event cancellation policy is that it begins as soon as the policy is bound. While you may purchase coverage as late as 10 days before your event, we recommend getting coverage at least 90 days prior to an outdoor event. If you’re really on top of it, you can purchase coverage up to one year in advance. Telling a client their event cancellation isn’t covered because they sought coverage too late is [...]

By |July 9, 2019|Blog|

How to Stabilize Income When Your Business Is Weather-dependent

Is your business impacted by the weather? Can you estimate your revenue for the day based on the weather forecast? Then income stabilization insurance is for you. Summer is just around the corner and, for some businesses, that means the busy season. Whether you run a beachfront shop, a water park or a restaurant most known for its patio seating on warm summer nights, a bad day of weather could mean a bad day for business. That’s why many of [...]

By |June 4, 2019|Blog|

4 Tips to Make the Most of Your Trade Show Experience

Whether it’s your first time on the trade show floor or you’re a seasoned attendee, you can always pick up new tips to make the most of your time at an event. Below are four of our favorite bits of advice that will have you returning home from a trade show feeling refreshed, full of knowledge and ready to hit the ground running when you get back to the office. 1. Preview the exhibitor list and come up with questions [...]

By |April 23, 2019|Blog|

Three Tips to Make the Most of Your Golf Outing

Planning a golf outing is no small undertaking. But with a lot of preparation and a little luck, your golf outing will be a hole in one! Follow the advice below for help making your golf outing a huge success. Offer a Big Prize Offering a big prize, such as that for a hole-in-one competition or a putting contest, is a great way to add some fun and attract more players to your golf outing. The best part of offering [...]

By |March 13, 2019|Blog|

5 Things to Think About Before Joining a Fair or Festival Board

Joining the board of a fair or festival—most of which are governed by boards—can be a fun and rewarding experience. However, it is no small undertaking, and if the organization finds itself in hot water, you could be held personally responsible. That’s because nonprofit organizations, like many of those that put on local fairs and festivals, are still susceptible to some of the same threats as for-profit businesses, including the potential for lawsuits. If the organization is sued and doesn’t [...]

By |January 2, 2019|Blog|

How Listening to Our Clients Has Led to Innovation

If there’s one thing we have learned is key to the success of our clients, and ultimately our success, is listening. It’s not just about hearing what our clients have to say, but actively listening to them. Sales reps are often too busy talking to listen. Even if they are tuned in to what a customer or potential customer, they’re often just listening for a specific cue or challenge that gives them a jumping off point to pitch their product [...]

By |November 27, 2018|Blog|

How to Cope With the Salt Shortage This Winter

If you’re in the business of snow and ice removal, you’ve more than likely heard about the salt shortage plaguing the Midwest and Northeast. An unexpected late season ice storm last spring, a labor strike at the world’s largest salt mine, and issues surrounding a large mining operation in Ohio have resulted in a deficit in a salt deficit as plow companies begin stocking their supplies for winter. Since municipalities typically get first dibs on road salt, private plow companies [...]

By |October 10, 2018|Blog|

It’s Raining On Your Parade. Now What?

5 Steps to Cancel or Postpone Your Event Without Damaging Your Reputation When weather doesn’t cooperate for your outdoor event, you need to act fast to communicate the situation to attendees and preserve your reputation. Here’s how: 1. Act Fast You should begin monitoring the weather a week before your event, so you can prepare for any expected weather. However, keep in mind that there are no guarantees when it comes to the forecast, so be ready for anything. As [...]

By |July 25, 2018|Blog|

Top 5 Reasons We Attend Industry Conferences and Conventions

If you’ve been to a conference or convention in the event or snow removal industries, you’ve probably seen Spectrum President, Robert Holmes. Rob strongly believes that there is no true replacement for face-to-face interaction and, therefore, racks up quite a few frequent flyer miles attending as many industry events as possible. While networking and meeting new business prospects are obvious reasons to attend these types of events, we also see it as an opportunity to better serve our clients. These [...]

By |June 4, 2018|Blog|

Hurricane Season Starts June 1: Here’s What to Expect

We should start out by saying you should always expect the unexpected. We cannot control the weather, nor predict it with 100 percent certainty, so always be prepared for the worst. That’s why we advise our clients, especially those planning events in coastal areas during hurricane season, to hope for the best, but plan for the worst. The National Oceanic and Atmospheric Administration (NOAA) released their 2018 Atlantic hurricane season outlook—which extends from June 1 to November 30, typically peaking [...]

By |May 30, 2018|Blog|

Are You Using the Correct Broker for Your Rain Insurance?

There are several insurance brokers that offer rain and other weather insurance products, but how do you know which one is the best choice for your needs? There are a few potential pitfalls you should be aware of to help you choose the best insurance broker for your needs. Beware of brokers who offer rain insurance only on a surplus lines policy If your insurance broker is only able to offer rain insurance on a Lloyd’s or other non-admitted insurance [...]

By |April 3, 2018|Blog|

Still have questions? Please contact us anytime!
We look forward to hearing from you.

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